RE your letter about Jobcentres and pension credit (HAS, March 31). Due to redundancy, a few years ago, I also had to deal with the Jobcentre at Darlington.

They were obviously aware of my details, age (over 60), etc, but gave no pointer as to my eligibility to claim pension credit.

I heard about pension credit from another source and asked the Jobcentre for details and also why I had received no advice from them.

The reply was that they were fully aware of it, but it had nothing to do with them.

This appears to be a deliberate policy, and I wonder how many people have been deprived of this rightful benefit?

Name supplied, Hurworth, near Darlington.