A thief stole a 92-year-old woman's pension book and winter fuel allowance in the middle of a packed post office.
The thief struck when the pensioner went to Leam Lane Post Office in Felling, near Gateshead. The book and her money were stolen when she left her bag for a few seconds.
Although there were about 20 customers at the time, no one has come forward with information about the theft, which occurred at about 3pm on Monday.
Anyone with information is asked to contact police on 0191-454 7555, extension 64126.
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