A DENTAL practice has been taking lessons in communication from one of the country's leading telecommunications firms.
Staff at Darlington's Springs Dental Practice were visited by a team of trainers from the town's Orange call centre, to help develop their knowledge of communication and teamwork.
Those who benefited from the training included dentists, nurses and dental hygienists.
Jo Daly, a dental surgeon at the practice, said: "It may seem an odd choice, but to us it was obvious.
"Our expertise is in dentistry and Orange's skills lie in communicating with customers and delivering first class customer service."
The practice is working towards Investors in People status and the British Dental Association Good Practice Guide Award.
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