A NEW service to help patients find their way around the health service and resolve their worries has been set up.
Durham and Chester-le-Street Primary Care Trust has set up a Patient Advice and Liaison Service (Pals) which will be available to patients and their families or carers. The service aims to resolve patients' concerns quickly, provide them with information and help them find the support or contacts they need.
Pals manager Linzi Quinn said: "Patients and the public, when looking for support, need assistance straight away and often feel they do not know where to go, or who to approach for help. This is when Pals can help."
For more details call 0191-333 3974.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article