TWO hospitals on Teesside have appointed workers to try to deal with complaints before they become official.

The University Hospitals of North Tees and Hartlepool both have patient advisory and liaison service officers.

Nidhi Thakur and Jill Jackson are available to resolve the concerns of patients and relatives.

Nidhi is based at the University Hospital of North Tees, in Stockton, and can be contacted on 0800 0920084, while Jill works at the University Hospital of Hartlepool and is available on 0800 0920322.