TWO health workers from the North-East are to address a national conference on how to convey information to hospital patients.
Moira Britton, chief executive with the Tees and North East Yorkshire NHS Trust and Joan Breckon, head of patient liaison, will speak to an audience in Bristol about their Patient Advice and Liaison Service (Pals).
Tees and North East Yorkshire NHS Trust is one of only a few mental health and learning disability trusts in the country to set up and run a Pals scheme.
Ms Breckon said: "Our aim is to resolve patient and carer concerns in a timely manner."
Thursday's conference will examine giving accurate and clear information
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article