TENANTS can report faults and receive information about council housing repairs under a "one-stop" shop scheme.
A freephone number allows tenants to report repairs to Easington District Council's call centre from 8.30am on weekdays.
The centre takes calls up to 4pm from Mondays to Thursdays and until 3.30pm on Fridays. Emergency repairs can be reported outside of these times on the same line.
About 87,000 queries and reports are handled each year by the centre, 57,000 of which are new repair requests.
The housing repairs freephone number is 0800-032 0835.
There is also a new telephone number for environmental services.
To report possible arson hazards, alert the pest control service, receive information about licensing or to contact refuse collection call 0191-527 5040.
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