A consumer awareness roadshow will visit Darlington's Cornmill Centre next week.
The event, on Tuesday and Wednesday, aims to promote the work of the Consumer Support Network.
Darlington's network was launched at the start of the year, bringing together Trading Standards, the Citizens Advice Bureau, Age Concern and other agencies with the aim of improving awareness and accessibility to effective consumer advice.
As part of an ongoing campaign, Consumer Action packs, which provide a guide to solving consumer problems, will be given out. Information, advice and free gifts will also be on offer.
A questionnaire will be available to assess how the service can be improved.
Councillor Chris McEwen, cabinet member for community protection, said: "Many people are unaware of their consumer rights and unsure where to turn to for help.
"The most vulnerable are sometimes the least aware of sources of advice and organising events like this helps get the message across."
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