RESEARCH by a charity has found that more than a quarter of businesses are not familiar with the Disability Discrimination Act, despite new rules taking effect in October.

Researchers from Henshaws Society for Blind People interviewed people from more than 20 businesses in Harrogate, including banks, restaurants and retailers.

They also found that every one of the businesses felt that they would benefit from feedback on how to make their shops and services more user-friendly for disabled people.

In a separate survey, disabled people in Harrogate were asked about the problems they face when trying to use local amenities. 69 per cent of those interviewed said they do not find it easy to access businesses and shops.

Suggested improvements included wider aisles, ramps, colour contrasting and a more understanding attitude.

One local disabled person said: "I would prefer it if the shops in the town had wider aisles and were clear of any obstacles, as wheelchairs and pushchairs can't get by at the same time. I would also like to change the attitude of the shopkeepers so they treat you equally."

Henshaws College, part of the society, is currently seeking funding to run a course which aims to give disabled people skills such as report writing so they can offer feedback to businesses on suitable improvements.