THE National Health Service's emergency helpline experienced high demand over the Christmas weekend.

Two additional Bank Holidays added to the seasonal rise in the number of inquiries to NHS Direct (North-East).

Calls peaked on Boxing Day with 1,922 from a low of 868 on Christmas Eve.

The most common symptoms which people called about were coughs, jaw pain, abdominal pain and vomiting.

Caroline Hayman, director of nursing and acting general manager for NHS Direct (North-East), said: "As usual, our call volumes increase at this time of year. The service is now well-established as a first point of contact for members of the public who phone us when they are feeling unwell and need health advice or information.

"With this Christmas holiday being longer than usual, our call volumes have been high over several days.

"We've been planning for this for some time and were prepared for a higher than normal amount of calls.

"I would like to say that this would not have been possible without our dedicated staff who have worked to full capacity over the holiday period.

"Their skills and commitment have helped us provide a professional service over the festive period."

On average, the service received 829 calls a day this year.

NHS Direct provides 24-hour health advice and information and can be accessed by calling (08) 454647. There is also a website, on www.nhs direct.nhs.uk, offering information.

The line is staffed by qualified nurses and experienced health information advisors.

NHS Direct (North-East) covers County Durham, Tyne and Wear and Northumberland.