PEOPLE across Darlington are to be asked what they think of the council's Giro banking service.
The service was introduced three years ago after customers requested easier ways to pay rent and council tax.
Nearly 300,000 transactions are now carried out each year via the service.
Customers use a plastic card with a unique customer reference printed on it and payments can be made at any post office in the country.
A Darlington Borough Council spokesman said: "After three years, we are looking to improve the service, so we want people to tell us where they think we can make improvements."
A questionnaire is to be sent to all homes in the borough next month asking people for their views.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article