A popular fast food brand has reopened at a North East retail park following a refurbishment.
McDonald’s has reopened its branch at Peel Retail Park in Washington after the restaurant was redesigned to “deliver a better customer experience for all.”
The franchise is operated by local Jasper Maudsley, who owns and operates ten McDonald’s restaurants across County Durham and Tyne and Wear.
(Image: McDonald's)
The chain has said it is ‘one of the first’ in the Tyne and Wear area to undergo this type of redesign.
They added this renovation will be a ‘new restaurant layout’ combined with the latest technology to enhance the customer experience.
A brand spokesperson also confirmed the crew room had been redesigned to “create a more relaxing and comfortable space” for workers.
(Image: McDonald's)
Mr Maudsley said: “I’m proud to reinvest in our Washington – Peel Retail Park restaurant - especially as McDonald’s celebrates its 50th anniversary in the UK this year!
"The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers leading to a better experience for everyone.
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"It’s exciting to see the fresh new look and feel of our Washington restaurant and I’m confident the changes will not only benefit our customers but also our staff as they will help make their jobs a little easier.”
A McDonald’s spokesperson said: “While the traditional walk-in and Drive-Thru remain core to how customers order, the redesign of McDonald’s kitchens and dining areas as part of Convenience of the Future will better integrate digital sales channels, the McDonald’s App and make smarter use of internal space to enhance the dine-in experience.
“With dedicated areas for the different ways to order, along with the removal of the front counter, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal. “
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