A luxury North East wedding venue has been crowned one of the best in the UK after beating some of the most decorated places in each county.
Rushpool Hall, based in Saltburn, clinched victory at the prestigious Guides for Brides Customer Service Awards held on March 27, 2024.
Samantha Gilchrist, owner of Rushpool Hall and CEO of The Gilchrist Collection collected the award along with additional Finalist trophies for The Ravenswood and Highley Manor in Sussex, Crowcombe Court in Somerset and Danby Castle in Yorkshire.
Samantha said: “All Gilchrist Collection wedding venues take pride in offering personalized experiences tailored to each couple's vision.
"Our dedicated teams go above and beyond to ensure seamless planning, attentive service on the big day, and a commitment to turning dreams into reality.
"Winning a customer service award is a great honour and reflects our unwavering dedication to creating unforgettable memories for every couple.”
Rushpool Hall joined the Gilchrist Collection in 2020.
Its stunning sea-view location and striking architecture have made it an idyllic wedding destination in North Yorkshire.
Guides for Brides is one of the UK’s biggest wedding planning platforms, providing couples with invaluable online guidance and recommendations for fantastic wedding suppliers and venues both in the UK and abroad.
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Nikita Thorne, Guides for Brides’ head of strategy and host for the evening, said: “The Guides for Brides Customer Service Awards are a national recognition for wedding venues and suppliers that deliver exceptional customer care.
"We are honoured to be able to recognise and reward these businesses who have represented the best of the best in customer service throughout 2023.”
This year’s Awards Ceremony also raised over £1400 or Guides for Brides’ charity partners, Towards Recovery.
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