A NORTH-EAST housing association has been recognised at a national awards ceremony for its creative use of artificial intelligence in a vital area of its work.
North Star Housing won a bronze at the inaugural Housing Technology Awards for its application of AI in streamlining its gas compliance process.
North Star was the smallest housing association to win a prize at the awards, held as part of the Housing Technology Conference at the East Midlands Conference Centre, in Nottingham.
Sean Lawless, North Star’s Assistant Director of Technology and Innovation, said: “It’s exciting to be nationally recognised for innovation, particularly an initiative which helps keeps our properties and customers safe.”
The deployment of the new compliance system is part of North Star changing its main housing management system, from Capita OpenHousing to Microsoft Dynamics.
North Star Chief Executive, Angela Lockwood, said: “We were up against much bigger organisations, with a lot more resources, so to come away with a bronze award was a source of great pride because it’s another example of us punching above our weight.”
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