Barclays customers across County Durham may have noticed the app and online banking was not working earlier today (October 17).
According to Downdetector, there was a peak of 2,732 Barclays outage reports at 12.10pm.
The site shows 67% of those reports were due to mobile banking and 31% were due to online banking.
In a recent update to its users, the Barclays UK Help account on X, formerly Twitter posted: “We’re sorry about our ongoing issues with our app and Online Banking.”
We’re sorry for the issues, thanks for bearing with us. pic.twitter.com/YmI6pRG3kz
— Barclays UK Help (@BarclaysUKHelp) October 17, 2023
This included a statement that said: “We’re so sorry you’re still not able to use our app or Online Banking.
“We’re very busy over the phone at the moment – we appreciate your patience whilst we’re working to get everything back up and running.
“You can also use your cards and cash machines as normal.
“Thanks for continuing to bear with us.”
However, Barclays has now confirmed the “technical issues” have since been fixed.
On X, the latest statement said: “You can now log into your app or Online Banking as nomal.”
For updates on all of our services, and to request a text when we’re back up and running, visit https://t.co/IJz2aPmHtr pic.twitter.com/l6lqarolMn
— Barclays UK Help (@BarclaysUKHelp) October 17, 2023
Where is the nearest Barclays bank branch to me in County Durham?
In case you need to visit a local or branch in County Durham due to the Barclays app outage from earlier today, here is a list of those that are currently open at the time of writing:
Local – Consett
Location: Citizens House, Station Road, Consett DH8 5RL
Branch - Bishop Auckland
Location: Jenkins House, Bob Hardisty Drive, Bishop Auckland DL14 7TH
Branch - Middleton-in-Teesdale
Location: 7 Market Place, Middleton in Teesdale, Barnard Castle DL12 0QF
Branch – Durham
Location: Market Place, Durham DH1 3NB
Branch - Barnard Castle
Location: 1 Market Place, Barnard Castle DL12 8NF
You can find more information on the Barclays website and branch locator.
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