University Hospital of North Durham has committed to making changes after two mothers shared their shocking experience of being handed a foetus in a box wrapped in toilet paper.

First Chantelle Renwick came forward with a horrifying story about being given her foetus in a box wrapped in toilet paper when expecting ashes.

Read more: County Durham maternity ward gave mother foetus in box

She had an ectopic pregnancy and following the operation she wanted to have her baby's remains back.

She expected to open the box and find a container full of ashes but was "horrified" by what she found.

The hospital apologised to her about how she was treated.

After reading Chantelle's story, Kayley Hepple came forward to share her experiences at the hands of the maternity ward.

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Kayley, 27, described how she felt like she was treated "like a dog" when in the ward.

Read more: County Durham hospital gave another mother foetus in box

She said: "I found out I was pregnant and I went for a scan to see how far along I was.

"A few weeks after I felt drained and poorly, I started bleeding so I went back to hospital.

"I had another scan and was told I was been a drama queen."

After waiting at home until the pain got too bad she was taken back to the A&E waiting room.

Kayley's concerns were dismissed by staff and she waited for 10 hours in the waiting room before having a miscarriage.

She was then kept in a room full of new mothers and their babies before a doctor told her she had miscarried.

Both mothers thought that they signed forms for private cremations.

The maternity wards at University Hospital of North Durham and Darlington Memorial Hospital, run by County Durham and Darlington NHS Foundation Trust, were both given "inadequate" ratings in a recent CQC report.

A spokesperson for County Durham and Darlington NHS Foundation Trust said: "We are committed to making changes to the process we have in place following the loss of a baby, particularly around communication.

"We are listening to and learning from the experiences of those in our care and implementing changes that have a positive impact for patients facing similar circumstances. 

"It is a difficult enough time and we must do all we can to avoid any additional distress. 

"We would welcome hearing from you if you have suffered a baby loss including ectopic pregnancy and miscarriage and feel comfortable sharing feedback on your experience so we can learn from it.

"Please contact our patient experience team via email: Cdda-tr.patientexperiencecddft@nhs.net or telephone 0800 7835774."