A second North East mother has come forward about her experience after being given a foetus in a box wrapped in toilet roll when going to pick up ashes in a catalogue of errors made by a local hospital.
Kayley Hepple, 27, found out she was pregnant, had an initial scan and a few weeks later felt weak and began to bleed.
She went back to University Hospital of North Durham for another scan and claimed staff told her she was being a "drama queen".
When she got back home the pain became so bad she was taken back to A&E by ambulance.
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After waiting 10 hours in the waiting room she lost her baby.
It comes just a week after a similar incident involving Chantelle Renwick from County Durham, who was also handed a foetus in a box wrapped in toilet paper leaving her "'traumatised."
Read more: Durham Hospital sorry as mother given foetus in toilet paper instead of baby's ashes
Kayley, from Ferryhill, remembers being told that there would be a private cremation and that she could come back a few weeks later and receive the ashes.
The hospital has since apologised to Kayley and her family.
Kayley said: "I found out I was pregnant and I went for a scan to see how far along I was.
"A few weeks after I felt drained and poorly, I started bleeding so I went back to the hospital.
"I had another scan and was told I was been a drama queen.
"I then came back home but when I couldn’t take the pain any more I rang for an ambulance.
"I was taken to A&E where I sat for 10 hours.
"It was where I ended up losing my baby.
"I was bleeding loads and when I asked a nurse to help me I was told you’ll have to wait for a doctor.
"I then got taken to a ward where there were loads of babies screaming.
"When I asked if I could be put somewhere else I was told no.
"Then a doctor came round to see and told me the news that I had had a miscarriage.
"I wanted that baby so much it broke my heart.
"I was treated like a dog."
Kayley explained that like Chantelle, who also was given a foetus in a box, she signed a form that she believed would mean her baby would be given a private cremation.
She added: "Then I signed a form to say I would like a full dna done on the baby to find the sex out and everything and was told it would take a few weeks to get the baby back.
"I was told the baby would have a private cremation so when I had gone back to collect what was believed to be the ashes, I opened the box to find they had wrapped the foetus up in toliot roll like it was nothing."
A spokesperson for County Durham and Darlington NHS Foundation Trust said: "We extend our sincerest condolences to Kayley and her family and offer them our heartfelt apology.
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"The loss of a baby, including through miscarriage, is an incredibly sensitive and emotional time for patients and we understand how essential it is to provide compassionate and supportive care.
"We would welcome hearing from you if you have suffered a baby loss including ectopic pregnancy and miscarriage and feel comfortable sharing feedback on your experience so we can learn from it.
"Please contact our patient experience team via email: Cdda-tr.patientexperiencecddft@nhs.net or telephone 0800 7835774."
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