Peter Kay fans were left frustrated when the 02 Priority website crashed just moments after tickets went on sale for his comeback tour.
The Farnworth-born comedian announced he would be coming back on stage after a 12-year break.
But when fans tried to grab pre-sale tickets this morning on the 02 Priority website, the website appeared to have crashed after several minutes.
Kay will be coming to Manchester on December 2 and 3 with early access tickets for priority customers going on sale today.
Tickets will go on general release on Saturday.
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And fans were left unhappy when the site crashed, and they headed on social media to share their frustration.
One wrote: "How am I supposed to get my priority tickets for Peter Kay when the O2 priority app is down."
Whilst another said: "Peter Kay has crashed every app going as if getting tickets wouldn’t already be hard enough to get."
Another tweeted:
Me everytime I get a 504 Gateway error on the o2 priority website and app trying to get peter kay tickets this morning pic.twitter.com/4zoKI4Lce6
— Jake Burns (@jakeburns) November 10, 2022
Meanwhile, 02 responded to the criticism asking people to be patient because there was high demand on website.
A spokesperson said: "We’re seeing unprecedented demand for Peter Kay tickets and we know a lot of you can’t access Priority. Sorry, we’re working on it. Please be patient; this is by far the highest demand we’ve ever seen for Priority Tickets in 15 years. The presale lasts for 48h so keep checking."
A Virgin Media O2 spokesperson also said: “We’ve seen unprecedented levels of visitors to our Priority platform for Peter Kay tickets. As a result, some customers are experiencing difficulties trying to use the app and website despite us putting additional resource in place to help cope with such demand. We apologise and we’re doing everything we can to get it back up and running as soon as possible.”
The issue is being sorted by O2 with the priority presale remaining open for some time.
People however have also raised concerns about the Three+ app also having issues this morning.
One tweeted: "What the hell…. O2 priority and Three+ are all down.. you’d have thought they would have prepared for the surge in visitors for Peter Kay tickets. What am I going to do?!"
The 49-year-old comedian, who has been largely absent from the public eye for the last four years, will embark on an arena tour spanning from this December to August next year.
It will be his first live tour since 2010, when he scored the Guinness World Record for the biggest selling run of all time, playing to more than 1.2m people.
Appearing on Zoe Ball's Radio 2 Breakfast show on Wednesday, Peter said he "can't get his head around" the reaction from the nation.
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