When Sunderland-based Hays Travel announced a return to profit for the first time since the start of the pandemic, and three years since rescuing Thomas Cook, it was the staff who got the applause from their boss - Dame Irene Hays.

The company fought back against a series of challenges to the travel industry to report a profit before tax of £14.35m.

Owner and chair, Dame Irene Hays paid tribute to her staff, saying: “Our people have yet again been phenomenal. The success of the company in 21/22 is down to their fantastic commitment."

Read more: Sunderland-based Hays Travel reports £14m profit

Now you can have the chance to join Dame Irene and her team, with a number of vacancies available at Hays Travel in the North East. Here is just a selection:

 

Group Banking Team Leader at Sunderland

Banking Team Leader responsibilities are setting team workloads, training staff members and ensuring staff work towards company goals.

 

Foreign Exchange Consultant at Ripon

You will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service, making each customer feel special, whilst dealing with the day-to-day operation of the bureau.

 

Campaign Marketing Specialist at Sunderland

An exciting opportunity for a Campaign Marketing Specialist to join Hays Travel’s highly focused marketing team. The successful candidate will report to the Campaign Marketing Manager and sit alongside further Campaign Marketing Specialists.

 

Branch Manager at The Bridges, Sunderland

Lead a retail branch, inspire your team, and together deliver exceptional service to customers to make their holiday dreams a reality, sums up this Branch Manager role and in return you will get a competitive salary and unlimited bonus structure. 

 

IT Support Engineer at Sunderland

Helpdesk Agent on a rota basis and an exciting opportunity to join the IT department based in Sunderland, working in a busy department.

The Northern Echo: Dame Irene Hays with her late husband John outside the Sunderland head officeDame Irene Hays with her late husband John outside the Sunderland head office (Image: Press release)

Foreign Exchange Consultant at Wallsend

Competitive salary with unlimited bonus potential  In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau and will offer exceptional customer service.

 

Cruise Sales Assistant at Sunderland

Ensuring that the company’s high standards are maintained by delivering exceptional customer service in order to maximise sales and overall profitability. You will be passionate about finding every customer their ideal holiday.

 

Travel Consultant at Chester Le Street

Competitive salary with unlimited bonus potential. You will have excellent product knowledge, questioning and listening skills to help customers plan, choose and book their trips.

 

Foreign Exchange Consultant at Jarrow

You will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service whilst dealing with the day-to-day operation of the bureau.

 

Flights Customer Service Assistant at Sunderland

This role is based within the Hays Travel Flights Department and focused around providing a professional and expert service to the group for any scheduled flight query.

 

Travel Consultant at Newton Aycliffe

Hays is looking for experienced Travel Consultants to join its successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help customers choose their holidays.

 

  • For more information on any of these roles, or to look for more, CLICK HERE.

 

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