The refund process for disappointed Teesside Air show visitors has been announced after a damning report into the event’s failings has been published.

Traffic chaos at the event left thousands of guests unable to reach the airfield and forced to watch the displays from the side of the road.

This morning (June 28) Skylive Air, organisers of the beleaguered event have announced how those disappointed guests can claim a refund for their tickets.

Only those who didn’t make it into the event will be offered a refund.

Read more: Teesside Airshow 'unlikely to happen again' after damning report

In a post on Facebook Tees Valley Mayor Ben Houchen said: “This morning we can finally confirm that SkyLive Air, the organisers of the Teesside Airshow, have agreed to a process for people to apply for refunds for the event.

“Sadly, not everyone will qualify for a refund but this is what we’ve been able to get agreement on from the organisers.”

Read more: Teesside Airshow: Chris Petty 'absolutely gutted' about traffic chaos

How to get a refund

Ticketholders should send organisers their ticket, with the stub attached, to prove its not been used and return it by recorded delivery to:

SkyLive
PO BOX 626
Darlington
DL1 9FW

They are being asked to include a stamped envelope with the address where they would like the refund returning.

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