North East bank staff that stopped a victim losing £200,000 to scammers have been called a “vital asset” by police officers that are now investigating the case.   

Last week, a bogus caller contacted the 63-year-old man and told him he was due to receive a large lump sum of inheritance.

The con-artist even sent his victim £20 to “test his account” worked and then asked his victim to send a lump sum in return.

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When staff from TSB became suspicious about the activity on the account, they prevented any further transactions from taking place and contacted police when the victim turned up at the branch on Northumberland Street in Newcastle. 

Police attended and spoke to the man, who disclosed what had happened and immediate safeguarding measures were put into place.

The incident has since been referred to Action Fraud.     

On Friday (June 17), Northumbria Police praised the vigilance of bank staff, whose swift intervention protected the victim from substantial losses. 

The Northern Echo: Police have praised bank staff that prevented £200,000 going out of a victim's account. Picture: NORTHERN ECHOPolice have praised bank staff that prevented £200,000 going out of a victim's account. Picture: NORTHERN ECHO (Image: Newsquest)

Detective Sergeant Phil Thoburn from the Force’s Complex Fraud Team said: “It is imperative we continue to spread the word and raise awareness of this type of fraud and make sure people are aware scams like this can happen.

“Thankfully on this occasion, bank staff were able to intervene and protect a victim from losing thousands of pounds.

“By recognising the signs, halting the transactions, and contacting us, an investigation is now underway.

The Northern Echo: The victim was told that they'd received a payment of inheritance. Picture: NORTHERN ECHOThe victim was told that they'd received a payment of inheritance. Picture: NORTHERN ECHO

“Sadly, we do see several incidents like this in which scammers cold-call victims and use complex stories to frighten, bamboozle, and coerce victims into making snap decisions which see them part with their cash.

He added: “As a Force, we are doing all we can to tackle fraud and raise awareness of the various methods these devious criminals use. Our advice is to always question cold-callers and don’t be afraid to hang up, never be rushed into planning about your banking and finances and never share your personal information such as your pin number, with anyone.

“If you are suspicious of a change in behaviour then please ask questions and, if you are concerned, don’t hesitate to contact the police.”

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