TWO service stations in our region have been ranked the worst in the country according to visitor reviews.

An analysis of reviews left by customers on Google reveals that Barton Park services off the A1 in North Yorkshire has been graded the UK's worst.

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And just over ten miles further down the A1, fellow North Yorkshire service station Leeming Bar has been ranked as the second worst in the county.

According to the analysis by PlumbNation, Barton Park has a Google review rating of 3.1, with 22 individual reviewers mentioning the services’ lack of cleanliness and upkeep of the bathroom facilities at the truckstop. 

The site is not ideal for those with electric vehicles as EV charging facilities are not available due to the services being designed for HGV drivers.

Leeming Bar services poor reviews could be due to the site’s small car park and overall lack of amenities.

75 Google reviews mention the toilet facilities, with 22 specifically noting the lack of cleanliness.

Both sites are operated by Moto and a spokesperson for the company said: “Google reviews are one of the many ways we listen and respond to our 120 million customers who visit our sites every year.

"We were disappointed to not see our Rugby services included in the research, which scores 4.6 out of 5 on Google reviews, making it the best service station in the UK.

"We continue to invest in upgrading, refurbishing and cleaning all our facilities, and strive to provide excellent customer service to every single visitor to Moto.”

The 10 worst service stations in the UK:

Rank

Service Station

Road

Main Operator

EV charging

Google Review Rating

Overall Score/10

1

Barton Park

A1(M)

Moto

No

3.1

2.37

2

Leeming Bar

A1(M)

Moto

No

3.2

3.82

3

Todhills

M6

Moto

Yes

3.7

4.13

4

Pont Abraham

M3 - M4

Roadchef

Yes

3.8

4.79

4

Cullompton

M5

Extra

Yes

3.8

4.79

6

Rownhams (Northbound)

M27

Roadchef

Yes

3.6

4.8

6

Sandbach

M6

Roadchef

Yes

3.7

4.8

8

Cairn Lodge

M74

Westmorland

No

4.2

4.86

9

Annandale Water

M74 - A74(M)

Roadchef

Yes

4

5.04

10

Trowell (Southbound)

M1

Moto

Yes

3.7

5.12

 

The research also details the UK’s best service stations.

Ranking first is Cobham services, located on the M25 in Surrey which boasts 13 food outlets, four shops, a play area and a hotel - although this result is disputed by Moto who claim their Rugby services has a higher ranking.

It is notable that stations in the south dominate the top ten list, with the only northern station on the best-reviewed list being the Moto Lancaster M6 services in the north west.

 

The 10 best service stations in the UK:

Rank

Service Station

Road

Main Operator

EV charging

Google Review Rating

Overall Score/10

1

Cobham

M25

Extra

Yes

4.1

9.34

2

Beaconsfield

M40

Extra

Yes

4.1

9.28

3

Peterborough

A1(M)

Extra

Yes

3.9

8.69

3

Cherwell Valley

M40

Moto

Yes

3.8

8.69

5

Baldock

A1(M)

Extra

Yes

4

8.68

6

Leigh Delamere (Westbound)

M4

Moto

Yes

3.8

8.67

7

Cambridge

A14

Extra

Yes

3.9

8.6

8

Reading (Westbound)

M3 - M4

Moto

Yes

3.8

8.44

9

Lancaster

M6

Moto

Yes

3.6

8.1

10

Stafford (Northbound only)

M6

Moto

Yes

3.8

8.03

 

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