Holidaymakers are being warned to look out for scammers advertising fake travel deals and exploiting passport delays.
The Chartered Trading Standards Institute (CTSI) warned that scammers were using increasingly sophisticated and convincing methods to trick potential travellers into paying for non-existent holidays and services.
These included “entirely fabricated” social media ads featuring attractive pictures of holiday cottages and hotels accompanied by “too good to be true” prices.
By the time holidaymakers realised it was all fake, scammers had taken their money and disappeared, the CTSI warned.
In many cases scammers told their victims to pay by cash, via bank transfer or through services such as Western Union, which the CTSI said were difficult to trace and non-refundable.
Avoid #phishing scams from criminals pretending to be from @HMRCgovuk❗ Tax scams come in different forms, with some offering a rebate, others threatening immediate arrest.
— Chartered Trading Standards Institute (CTSI) (@CTSI_UK) April 5, 2023
If you receive a message like this, take your time and check HMRC scams advice: https://t.co/sgsPE9wf78 pic.twitter.com/K0MVXLKwPt
Often victims did not realise they had been scammed until they arrived at the airport to find their flight reservation did not exist, or at a hotel to discover there was no record of their booking.
Recently, scammers have also been taking advantage of delays within the UK Passport Office by offering false “fast-track” services.
The CTSI said it had seen a number of texts and emails offering speedy passport renewals, warning that victims could lose personal data to fraudsters as well as money.
CTSI lead officer Katherine Hart said: “Lots of people are preparing to go away at the moment and, unfortunately, there are a lot of adverts on social media advertising cottages and hotels at home and abroad with incredible pictures and fantastic prices.
“These bogus adverts are designed to steal our money, leaving us disappointed and without a holiday.
“As with any purchase, do your research, only shop with reputable companies, and make sure you are 100% sure who you are dealing with and what you are getting before you part with any money.”
CTSI chief executive John Herriman added: “As always, scammers are quick to leap on any opportunity to take advantage of uncertainty and upheaval.
“The exploitation of delays brought about by Passport Office strikes are just the latest example of scammers preying on people’s vulnerability.
“People work hard and save all year round for their holidays – scammers know this, but they don’t care.
"We can all fight back, though, by being alert, by following a few simple guidelines, and spreading the word about the harm these scams can cause.”
How to avoid holiday and fast-tracked passport scams?
The CTSI said there were a number of ways consumers could check for scams:
- Check the URL and security of any website used to book a holiday
- Always look at independent reviews other than those on the website itself
- Contact the owners of the holiday cottage before making a booking
- Pay using a protected method such as a credit card, debit card or PayPal’s buyer protection service
Holidaymakers should take care when booking holidays and buying or renewing passports as scammers can trick them into losing out on a holiday and/or money.
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